Enterprise Architecture
Competitive Advantage & EA
Extract from a paper presented by Dennis A Stevenson to the Department of Information Systems, University of Cape Town , in partial fulfillment of the requirements
of the degree of Master of Commerce in Information Systems, June 1995. Copyright subsists in this
material.
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Competitive Advantage &
EA
During the 1980’s it was a widely held belief that companies had to choose either a low-cost producer
strategy or a differentiation strategy, in order to gain competitive advantage. (see Porter, 1985)
“Another strong belief that melted under scrutiny was that we had to choose between a proprietary,
differentiated product strategy and a low-cost producer strategy. This either/or choice has proven to be a
false and misleading alternative for many U.S. companies.” (Stata, 1989)
Mass Customisation
Mass customisation has enabled it’s adherents, to achieve low costs, high quality, and the ability to make
highly varied, often individually customised products.
“To achieve successful mass customization, managers need first to turn their processes into modules.
Second they need to create an architecture for linking them that will permit them to integrate
rapidly in the best combination or sequence required to tailor products or services.” (Pine, Victor &
Boynton, 1993)
Product Differentiation
“Reducing product development cycle time is emerging as a cardinal concern for the nineties. The
infectious demand for producing new products faster will require more companies to adopt a fast-cycle-
time strategy.” (Meyer and Purser, 1993).
In a company where the information content of the product is high, a well designed Enterprise
Architecture automated in a componentised way can allow product differentiation to occur at low cost.
Some of the desired benefits from a re-engineered product infrastructure and process are listed by McNabb
(1994):
- The most dramatic benefit would be a greatly improve market response time. This means knowing
what the market wants and being able to either make product changes or deliver new, customised,
innovative products without modifying systems or operations.
- Providing for future flexibility, consolidating multiple product marketing and administrative systems
and providing better feedback on customer needs.
- Reducing administrative, product development, and system maintenance costs.
- Reducing or eliminating manual, exception, and error correction procedures.
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